Smart Salem
Services
- Interactive Voice Response (IVR) recording |
- Voiceover (VO) production |
- Editing and mastering
Industry
Healthcare & Medical Technology
Brief
Smart Salem, a healthcare facility renowned for its innovative and technology-driven approach to medical testing, sought Liwanj’s expertise to enhance its customer experience through a multilingual IVR system. They required professional voiceovers in several languages, allowing customers to navigate their services efficiently in their preferred language.
Solution
Liwanj provided a comprehensive IVR solution tailored to Smart Salem’s requirements, producing high-quality voiceover recordings in multiple languages to reflect their diverse client base. Our team managed the entire process, from studio recording to editing and mastering, ensuring clarity and professionalism in each audio file. We delivered 13 separate, perfectly mastered files formatted to meet Smart Salem’s technical specifications, allowing them to implement an intuitive and user-friendly IVR system that aligns with their commitment to customer service excellence.